The Bitmoji app allows users to create emojis with their avatars. However, some users have found that the Bitmoji app does not work properly on their Android phones and particularly on Snapchat.
This can be due to a number of different issues, but fortunately, there are a few simple steps that can be taken in order to fix the problem and get the app working again.
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Why Bitmoji doesn’t work on Android
The reason for this happens might be common and obvious. The bug, the server, or your internet connection might not cooperate the way they should. Sometimes it’s on your phone, too, the cache.
App cache mainly should be updated frequently by the phone automatically, but sometimes it just doesn’t work properly and lead the app to work badly even worse, crash. But don’t worry, those are easily fixed problems.
If you use Bitmoji on Snapchat, the problem could be caused by the Snapchat app itself.
How to fix it when Bitmoji isn’t working on Android
If you’re having trouble getting your Bitmoji to work on Android, make sure that the Bitmoji keyboard is turned on. If it doesn’t work, try restarting your Android phone and try force-closing the Bitmoji app.
For Snapchat users, you can try clearing the Snapchat cache, which can be done on Android and iPhone.
Some other solutions will be explained in this post.
Make sure that the Bitmoji keyboard is turned on
Bitmoji keyboard is the main feature of the app, besides its feature to connect with others. You can add the Bitmoji keyboard to Android pretty easily through the app, and if you encounter a problem with it, you can use the same method to fix that problem.
To do that:
- Open the app.
- Then, go to the Keyboard tab.
- Tap Turn on Keyboard.
- Now, tap Enable in Settings.
- Turn on the Bitmoji keyboard by tapping the gray button.
- Choose OK.
- Choose OK again.
- Now, the Bitmoji keyboard has been turned on. But, it’s not chosen yet. You have to switch to it first.
- Tap Switch keyboard.
- Choose Bitmoji keyboard.
- Choose Finish.
- Bitmoji has been turned and chosen as your Android keyboard. It should work properly now. If Bitmoji still doesn’t work on Android, try doing these next steps.
Make sure you have set Bitmoji as the default Android keyboard
The Settings app on Android contains a lot of options to change things, including the keyboard you’re using.
Here’s how to set Bitmoji as your default Android keyboard:
- Open Settings.
- Choose Additional settings.
- Choose Languages & input.
- Now, make sure the Current Keyboard option says “English (US) – Bitmoji Keyboard”. If it doesn’t, switch to the Bitmoji keyboard by tapping it.
Restart your Android phone
This might sound obvious, but it may work to fix the problem so Bitmoji can work properly on Android. To restart your device, simply long-press the power button, then choose Reboot.
Force-Close the Bitmoji App
Bitmoji app may need a fresh state. To do that, you need to force-close the app.
Here’s how to force-close the Bitmoji app:
- Go to the Settings.
- Tap Manage apps or Apps.
- Search for Bitmoji app. Then choose Force Stop.
- Tap OK to confirm.
Try clearing the Bitmoji cache
Clearing the Bitmoji cache will most likely fix the problem if it stops working due to a cache problem. Here’s how to fix it:
- On the app’s detail page, tap Clear data.
- Choose Clear cache.
- Tap OK.
Update the Bitmoji app through the Play Store
If anything doesn’t fix the Bitmoji problem, you may need to update the app. The developer regularly brings an update for their app to make it work properly against the bug or anything that needs improvement.
Bitmoji is a great way to add some fun and personality to your texts and emails. However, sometimes it can stop working on your Android device. If this happens, don’t despair! There are a few things you can do to try and fix the problem.