The popularity of Instagram makes it more vulnerable to security issues, which is why the “challenge_required” message on Instagram shows when you try to sign in. Read more to learn what it means and what you can do about it.
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What the “challenge_required” message on Instagram means
The challenge_required error on Instagram occurs when the app detects that someone may be trying to log into your account from an unknown device or location. This usually happens if you’re logging in from a new device or if Instagram thinks your account may be compromised.
It can also happen when you’re trying to log in from a public Wi-Fi network.
When Instagram doesn’t recognize the device you’re trying to sign in from, it will display this message. Almost similar to Discord’s “you are being rate limited” message, but can be triggered without any reason.
This message creates confusion among Instagram users who think they have no problem with their accounts and want to sign in to a new device. Here’s what you can do about it.
Fixing challenge_required error on Instagram
If you’re getting the challenge_required error on Instagram, there are a few things you can try to fix it. First, try clearing the Instagram cache. If that doesn’t work, try using a VPN. You can also try signing out of third-party apps that access your Instagram account or signing in to the Instagram website instead of the app.
In most cases, this error occurs on the iPhone app, but it can happen on any device including Android. Here is a detailed guide on how to fix it:
Clear Instagram app cache
Your Instagram app might be the problem, and in most cases, you can fix it by just clearing the app cache from the Settings. But keep in mind this will remove the data from the app, meaning you will be signed out of already signed-in accounts on the Instagram app.
You can do this on Settings, find the app settings, and select Clear data > Clear cache.
Use a VPN
If you still can’t sign in to your Instagram account on your phone, try using a VPN before doing it again. Your IP address might have been blocked by Instagram which prevents you to sign in to your device.
You can use any VPN app you can find on the Play Store or App Store. Install it, and then activate it. Try signing in again to Instagram using the official app.
Try to sign out of third-party Instagram services/apps
Make sure you aren’t signed in to any third-party unofficial Instagram services/apps like most Instagram tools that require you to sign in with your Instagram account to use them.
This kind of app might make Instagram thinks your account has suspicious activities which prevent you to sign in to a new device.
Try to sign in to the Instagram website instead
If you receive challenge_required problem when signing in on the mobile app, try signing in on the web instead. If you receive the error on the phone, try signing in on your mobile browser.
Once you have signed in to the browser, try signing in on the app.
Contact Instagram support
If none of the above solves the challenge_required problem, try contacting the Instagram’s official support. You can contact them to actually fix the challenge_required issue so you can sign in again to your phone.
Instagram shows challenge_required error message when a user tries to sign in to a new device. If you suddenly receive the message, don’t forget to reset your Instagram password to secure more your account until it can be accessed again by you.
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