While using the Telegram app, some users are reporting that their contacts are not appearing. This can be frustrating, especially if you rely on Telegram to keep in touch with anyone whose contacts you saved on your phones, such as friends and family.
If you’re experiencing this issue, don’t worry, there are a few things you can do to fix it. In this post, we’ll walk you through a few troubleshooting steps to get your Telegram contacts to show up again.
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Why contacts are not showing on Telegram
There are a few possible reasons why contacts might not be appearing in Telegram:
- If you have new contacts, they may not be appearing due to the cache.
- If all contacts aren’t appearing, you may need to allow Telegram permission to access your contacts.
Telegram works by syncing your contacts in the server, which means when you make changes to your contacts, such as deleting one, you’ll still see the same contact on Telegram. The same applies when you add a new one — it will not show on your Telegram if it is not re-synced.
Telegram also has an option to refresh contacts, which may help resolve the issue. This post will provide you with the steps for each solution, including clearing cache and other potential solutions.
What you can do when contacts aren’t showing on Telegram
If you’re having trouble seeing your contacts in Telegram, there are a few things you can try. Clearing your cache, restarting your phone, and allowing permission for Telegram to access your contacts may help.
You can also try refreshing your contacts by accessing the option in the Settings menu, but you will need to enable developer options in the app first, which will be explained later below.
If none of these solutions work, you can contact Telegram support.
Clear the Telegram app cache
One thing you can try is clearing the app’s cache, and see if contacts are showing again on Telegram. To do this on Android, go to Settings > Apps > Telegram > Clear data. Tap “Clear cache”.
On iPhone, you can clear the cache by offloading the app first. To do that, open Settings > General > iPhone Storage > Offload app.
Restart your phone
If you are not seeing your contacts on Telegram, restarting your phone may solve the issue. After restarting, check to see if your contacts are showing again. If they aren’t showing, try reinstalling the app.
Reinstall the Telegram app
If you’re having trouble with your Telegram contacts not appearing, try reinstalling the app. Bugs on apps are usually solved by reinstalling, and you’ll also get the most recent version of Telegram.
To uninstall, you can visit Telegram on the Play Store page or App Store page. Select “Uninstall”.
Ensure contact permission is allowed
If you’re still having trouble seeing your contacts on Telegram, you may need to check your contact permissions. Telegram uses contacts to show them on your phone, so if contact permission isn’t allowed, Telegram will not show your contacts.
To ensure this, simply go to your phone’s settings and allow Telegram to access your contacts. Once you’ve done that, you should be able to see your contacts on Telegram without any issues.
To allow contact permission on Android, go to Settings > Apps > Telegram. Tap the contact permission and select “Allow”.
Telegram lets you refresh contacts, but the option isn’t shown for most people. To show it, you have to enable the developer option on the Telegram app.
Here’s how to refresh contacts on Telegram:
- Open Telegram.
- Go to the Settings.
- Long-tap the Telegram version number on the bottom.
- You’ll see a message pops up.
- Now, you can tap the version number again to see the developer menu.
- Here, tap “Reload contacts”.
If you’re still having trouble with your Telegram contacts not showing after doing the above suggestions, you can try contacting Telegram support for more help.
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