Why Is TextNow Not Working on My iPhone/Android? 6 Ways To Fix It

The TextNow app is a messaging app that allows users to send and receive text messages. Some people have reported having issues with the app not working properly. This post will help you learn how to fix it.

Why is TextNow not working on iPhone/Android?

There are several potential reasons why TextNow may not be working correctly on iPhone. It could be due to a problem with the app itself, an issue with the iPhone/Android, or something else entirely.

Here are the detailed potential causes:

  • The app may not be compatible with your iOS/Android version.
  • There may be a problem with your internet connection.
  • You may not have enough credits.

Problems when TextNow isn’t working

Some of the issues people have reported when using TextNow include:

  • Not being able to send or receive messages.
  • Messages are not being delivered.
  • The app is crashing.
  • You can’t sign up.

How do I fix it when TextNow isn’t working on iPhone/Android?

If TextNow isn’t working, you should try rebooting your iPhone or Android, uninstalling and reinstalling the app, clearing the app’s cache, or updating the app. You can also try changing your TextNow settings or contacting TextNow support for help.

You can learn the detailed step-by-step below:

Restart your iPhone or Android

If TextNow isn’t working, the first thing you should do is reboot your device. This will often fix the problem. If that doesn’t work, try uninstalling and reinstalling the app.

RELATED: How To Fix It When Kik Isn’t Working

Clear the TextNow app cache

Another possible solution is to clear the app’s cache. To do this on Android:

  1. Go to your device’s Settings app.
  2. Tap on Apps.
  3. Find TextNow.
  4. Tap Clear Data.
  5. Select Clear cache.

clear cache for textnow on android

To do this on iOS (iPhone):

  1. Go to the Settings > General > iPhone Storage.clear cache for textnow on iphone
  2. Find TextNow. Tap Offload app. Wait until it’s offloading. Once it’s done, tap Reinstall App.offload app

Update the TextNow app

If those solutions don’t work, you may need to update the app. When an update is available, you’ll usually see a notification within the app. You can also check for updates manually by going to the App Store or Google Play Store, searching for TextNow, and tapping on “Update”.

Update to the recent iOS/Android version

At this time of writing and according to the official TextNow website, TextNow only supports iOS versions above 13. For Android, TextNow supports Android version 6 and above. So, ensure your Android or iOS version is up-to-date so TextNow can work properly on your device.

Change a misconfigured TextNow setting

Another thing you can try is changing your TextNow settings. To do this, open the app, tap on the menu in the top-right corner, and tap on “Settings”. From there, you can try different things like changing your notification settings or elastic calling.

Contact the TextNow support

If you’re still having trouble, you can contact TextNow support for help. Click this link to contact using email and other possible methods.

Frequently Asked Questions

Why is TextNow keep crashing?

There could be several reasons why TextNow keeps crashing. It could be due to a bug in the app, a problem with your device, or a conflict with another app. You can fix it by clearing the cache using the previously mentioned methods.

Why can’t I sign up for TextNow?

If you’re having trouble signing up for TextNow, check your internet connection. If you still can’t sign up, it could be because the service is not available in your country.


If you’re experiencing problems with TextNow, there are a few things you can do to try and fix it. Restarting your phone, making sure you have a strong signal, and checking for updates are all good places to start. If those don’t work, ensure that TextNow isn’t down, and wait if it is down.

RELATED: How To Trace a TextNow Number

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